Dahon Unio E20 Overview
The Dahon Unio E20 is a premium mid-drive folding electric bike built for serious urban commuters who want the natural ride feel of a mid-drive motor in a compact folding package. Powered by a 200W mid-drive motor with central-axis torque sensor and a 36V Samsung lithium battery hidden in the seatpost, the Unio E20 delivers up to 100 km (62 miles) of pedal-assist range with the responsive, balanced feel that only mid-drive systems provide.
Key Features and Benefits
- 200W Mid-Drive Motor: Mid-drive system delivers superior efficiency, high torque, and excellent climbing performance compared to hub drives at the same wattage by multiplying torque through the bike's drivetrain gears.
- Central-Axis Torque Sensor: Detects both pedaling torque and cadence simultaneously, responding in 0.01 seconds for smooth, intuitive assistance that feels like a strong tailwind.
- 36V 9.5Ah Samsung Battery Hidden in Seatpost: 345Wh Samsung lithium-ion cells integrated discreetly into the oversized seatpost for clean styling and a stealthy non-electric aesthetic. IPX6 waterproof rated.
- Up to 100 km (62 Mile) Range: Premium battery capacity delivers genuine all-day commuting range on lowest assist mode, paired with mid-drive efficiency.
- 9-Speed Mechanical Drivetrain: Real 9-speed gearing provides wide gear range for climbing leverage, fast cruising, and matching motor output to terrain for maximum efficiency.
- Five Pedal Assist Levels: Five distinct assist levels for personalized power delivery up to 20 mph (Class 1 compatible).
- ViseGrip Folding Hinge: Premium folding hinge folds the bike down to 32 x 16.5 x 28 inches for storage, transit, and vehicle trunk transport.
- DELTEC Cable Frame Reinforcement: Patented diagonal cable transforms the frame into a stable triangular shape, reducing folding-frame stress and greatly improving load capacity and service life.
- Dalloy Double-Butted Aluminum Frame: Dahon's proprietary aluminum alloy claimed to be 20 percent stronger than standard 6061 aluminum, keeping bike weight to 41 lbs while maintaining rigidity.
- Dahon Disc Brakes: Custom Dahon disc brakes deliver weather-resistant stopping power.
- 20-Inch Wheels with 2-Inch Tires: Aluminum 20-inch wheels with custom 2-inch Dahon tires deliver stable urban riding with manageable folded footprint.
- LED Auto Lighting: Headlight and tail-light with automatic on/off function for safe nighttime commuting.
- Rear Cargo Rack: Integrated rear rack accommodates panniers, packages, and commuting cargo.
- EN15194 Safety Certified: Tested to European electric bicycle safety standards.
Who Is This For?
The Unio E20 is for daily commuters who want the smooth, natural ride feel of a premium mid-drive system in a folding package, with serious range for longer commutes. If you've outgrown entry-level folding e-bikes and want mid-drive efficiency, 9-speed gearing, hidden battery aesthetics, and 60+ mile range without sacrificing portability, the Unio E20 is Dahon's flagship folder for you.
Full Technical Specifications
| Motor | 200W mid-drive |
|---|---|
| Battery | 36V 9.5Ah Samsung lithium-ion (345Wh) |
| Battery Location | Hidden inside seatpost |
| Range | Up to 100 km (62 miles) |
| Top Speed | Up to 20 mph (Class 1) |
| Bike Weight | 41 lbs |
| Wheel Size | 20 inches (2-inch tires) |
| Frame Material | Dalloy double-butted aluminum |
| Folding Hinge | ViseGrip |
| Folded Dimensions | 32 x 16.5 x 28 inches |
| Drivetrain | 9-speed mechanical |
| Brakes | Dahon custom disc |
| Sensor | Central-axis torque sensor (0.01 second response) |
| Pedal Assist | 5 levels (Class 1) |
| Lighting | LED auto headlight and tail-light |
| Battery Rating | IPX6 waterproof |
| Certifications | EN15194 |
| Includes | Rear cargo rack |
| Colors | Black, White |
| Warranty | Manufacturer warranty |
Frequently Asked Questions
What is the range of the Dahon Unio E20?
The Unio E20 delivers up to 100 km (62 miles) per charge with the 36V 9.5Ah Samsung battery on lowest assist mode. Mid-drive motors are significantly more battery-efficient than hub drives at the same wattage thanks to drivetrain leverage. Real-world range varies with rider weight, terrain, and assist level.
How well does the Dahon Unio E20 handle hills?
The 200W mid-drive with central-axis torque sensor handles hills better than 250W hub drives at the same wattage because the motor multiplies torque through the bike's 9-speed gears. Drop into a lower gear on steep terrain and the mid-drive compounds its output for serious climbing capability.
Does the Dahon Unio E20 come assembled?
The Dahon Unio E20 ships approximately 98 percent pre-assembled. Most riders complete final setup in 15 to 30 minutes (installing the seat and pedals). Detailed instructions are provided.
What is the weight limit for the Dahon Unio E20?
The Unio E20 supports typical premium folding e-bike rider capacity. The Dalloy aluminum frame with DELTEC cable reinforcement is engineered for daily commuting loads.
Does Electric Bikes Paradise offer financing for the Dahon Unio E20?
Yes. Electric Bikes Paradise offers flexible financing through Affirm so you can ride today and pay over time. Visit our financing page for full details and to check your rate.
Warranty Information
Every Dahon Unio E20 sold at Electric Bikes Paradise is backed by the full Dahon manufacturer warranty, and our customer-first support team stands behind every purchase. If you have any issues, contact us at (888) 433-2731 or visit our Warranty Policy page for complete coverage details.
Why Buy from Electric Bikes Paradise?
Electric Bikes Paradise has been helping riders find the right electric ride since 2019. Every order ships free to the contiguous US, our Price Match Policy means you never overpay, and our expert team is available Mon-Fri 9am to 5pm MST to answer your questions before and after the sale. As an authorized Dahon dealer, you get full manufacturer support and a genuine product backed by real warranty coverage. Ready to ride? Explore financing options or contact us today.
At Electric Bikes Paradise, we're committed to delivering a seamless and secure shipping experience. Below is everything you need to know about how your order gets from our warehouse to your doorstep.
Free Shipping to the Lower 48 States
We offer free shipping on all orders to the contiguous United States (lower 48 states). Orders are delivered via FedEx Ground, FedEx Freight, or another reliable carrier, depending on size and weight.
Curbside Delivery Only: Carriers will not deliver into your home, garage, or interior rooms. Please arrange for assistance if needed.
Order Cut-Off and Processing Time
- Order Cut-Off: Orders placed before 12:00 PM MST are processed the same business day
- Processing Time: 1–3 business days
- Shipping Time: 2–7 business days after processing
- Total Delivery Time: 3–10 business days after placing your order
Please note that we do not accept backorders. If an item is out of stock at the time you place an order, we will notify you and offer a refund or the option to wait for restock. Payment is only captured once your order is ready to ship.
Tracking Your Order
You'll receive a tracking number via email within 2–4 business days of placing your order. Use this tracking number to monitor your shipment from warehouse to curbside.
LTL Freight Shipments
For oversized and heavy items such as electric trikes and mobility scooters, we ship via LTL Freight:
- Carrier will call ahead to schedule delivery
- Signature required at time of delivery
- Someone must be present to inspect and sign for the shipment
Damaged Packages — What to Do
If your package arrives damaged, please follow these steps:
- Check your box at delivery. If the package is visibly damaged, take clear photos of the box immediately.
- Refuse the shipment and note the damage on the Bill of Lading (BOL).
- Email us at sales@electricbikesparadise.com with photos and order details.
All damage claims must be reported within 72 hours of delivery to be eligible for a replacement or refund.
Return Policy Overview
- Items must be unused, uninstalled, and in original packaging
- All accessories, manuals, and documentation must be included
- A 30% restocking fee applies to all returns
- Return shipping costs are non-refundable
- Returns must be requested within 30 days of delivery
Please see our full Return Policy for complete details.
Shipping Zones and Restrictions
We currently ship only within the contiguous United States (lower 48 states).
We do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. territories
- International destinations
- Military addresses (APO/FPO)
- PO Boxes
Custom Quote Requests: If your address falls outside our standard shipping zones, you may email us at sales@electricbikesparadise.com to request a custom quote. We'll check with our supplier on a case-by-case basis to see if delivery is possible and provide you with shipping costs if it is.
Orders placed from outside our shipping zones without a pre-approved custom quote will not be fulfilled.
Sales Tax
Sales tax is calculated at checkout based on your shipping address and applicable state laws.
Frequently Asked Questions
Can I change my shipping address? Yes — please contact us within 24 hours of placing your order to request an address change. Email us at sales@electricbikesparadise.com.
Can I cancel my order before it ships? Yes — orders may be canceled before they are dispatched. If payment has already been captured but the order has not yet shipped, a 5% cancellation fee applies. Once shipped, our Return Policy applies. See our Cancellation Policy for full details.
Need Help?
We're here to assist you every step of the way. We're available Mon–Fri, 9am–5pm MST and typically respond within one business day.
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
Thank you for choosing Electric Bikes Paradise — we're honored to be part of your journey toward a better ride and lifestyle.
Electric Bikes Paradise
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609, United States
Phone: (888) 433-2731
Welcome to Electric Bikes Paradise — where your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. Our return policy is designed to be fair and transparent, ensuring a smooth experience while protecting both you and our team.
General Return Rules
- Return Window: Returns must be requested within 30 days of delivery.
- Restocking Fee: A 30% restocking fee applies to all returns, including refused shipments and returns due to incorrect shipping addresses provided by the customer.
- Product Condition: Returns are only accepted for unused, uninstalled products in original packaging, including the box, pallet (if applicable), accessories, manuals, and documentation.
- Non-Returnable Items: We do not accept returns on used or modified items, items not in resalable condition, items missing original packaging, or consumable accessories.
- Damaged Items: Must be reported within 72 hours of delivery. Include clear photos of any damage to expedite resolution.
Exchange Policy
- Exchange Window: Requests must be made within 30 days of delivery.
- Condition: Items must be unused and in original packaging.
- Process: The original item is returned and inspected, a refund is issued (less the 30% restocking fee), and the customer places a new order for the replacement item.
- Fees: A 30% restocking fee still applies to exchanges.
Refund Processing
Refunds are processed after we receive the returned item(s), inspect for condition and eligibility, and approve the return. Refunds are issued to the original payment method and may take up to 10 business days to appear on your statement after we process the refund.
Cancellation Fees
If you need to cancel your order, please note:
- Before payment is captured (order not yet shipped): No fee.
- After payment is captured but before the order has shipped: A 5% cancellation fee applies.
- After the order has shipped: Our standard 30% restocking fee applies (treated as a return).
Payment is captured only at the time of shipment. Please see our Cancellation Policy for complete details.
Starting a Return
To initiate a return, please:
- Contact us at sales@electricbikesparadise.com or (888) 433-2731 (Mon–Fri, 9am–5pm MST)
- Provide your Order Number and reason for return
- Our team will review your request and, if eligible, issue a Return Authorization (RA) Number
- Carefully package the item with all original contents
- Clearly label the package with your RA number
- Ship to the return address provided by our team
- Send us the tracking number so we can monitor the return
Note: Return shipping costs are the customer's responsibility unless the product is defective or arrived damaged.
Changing Shipping Address
To change your order's shipping address:
- Contact us immediately at sales@electricbikesparadise.com or (888) 433-2731
- Provide your Order Number and new shipping details
- Our team will confirm if the update is possible
- A change fee may apply depending on carrier or order status
- We'll send a confirmation once the update is successful
Please note that any return resulting from an incorrect shipping address provided by the customer is subject to our 30% restocking fee.
Frequently Asked Questions
Can I cancel my order? Yes — if it hasn't shipped yet. See our Cancellation Policy for fee details based on timing.
Do I have to pay for return shipping? If the product is defective or damaged on arrival, we cover return shipping. Otherwise, return shipping is the customer's responsibility.
How do I get a return label? If your return is approved and qualifies for free return shipping, we'll email you a return label to print and attach.
My refund hasn't shown up yet — what should I do? Refunds can take up to 10 business days to appear on your statement after we process them. Check with your bank or credit card provider first. If it still hasn't posted after 10 business days from our confirmation email, contact us at sales@electricbikesparadise.com.
What if my item arrives damaged? Take photos of the damage immediately, refuse the shipment if possible (note damage on the Bill of Lading), and email us at sales@electricbikesparadise.com within 72 hours of delivery with your photos and order details.
Need Help?
We're here for you. We're available Mon–Fri, 9am–5pm MST and typically respond within one business day.
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
Thank you for shopping at Electric Bikes Paradise — your trust means everything to us and we're here to make your experience smooth and stress-free.
Electric Bikes Paradise
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609, United States
Phone: (888) 433-2731
At Electric Bikes Paradise, we proudly stand behind the products we offer. Your satisfaction is our priority. If you experience any issues with your purchase, we're here to help guide you through the warranty process.
Manufacturer Warranty Information
All products sold by Electric Bikes Paradise are covered under manufacturer warranties provided directly by the brand. Each brand sets its own warranty terms, coverage durations, and exclusions.
Most products carry a manufacturer warranty of 1 to 2 years, though specific coverage varies by brand and product category. Some components — such as batteries, motors, and frames — may have separate warranty terms within the same product.
We strongly encourage you to review the warranty documentation that comes with your product. If you're unsure which manufacturer warranty applies to your purchase, contact us and we'll help you find the details you need.
What Manufacturer Warranties Typically Cover
While coverage varies by brand, most manufacturer warranties cover:
- Defects in materials and workmanship under normal use
- Major component failures (motor, battery, controller) within the warranty period
- Frame defects (often covered for a longer period than other components)
What Manufacturer Warranties Typically Do Not Cover
Most manufacturer warranties exclude:
- Normal wear and tear (tires, brake pads, chains, cables, grips)
- Damage from accidents, misuse, neglect, or improper maintenance
- Damage from modifications or use of non-authorized parts
- Damage from commercial or rental use (unless specifically covered)
- Cosmetic damage that does not affect functionality
- Water damage beyond the manufacturer's rated protection level
Always refer to your specific product's warranty documentation for exact terms.
How We Support You
Our customer support team is available to assist you with:
- Finding your product's specific warranty details
- Initiating a warranty claim with the manufacturer
- Navigating claim requirements and documentation
- Answering any questions about coverage, exclusions, and timelines
We act as your advocate throughout the warranty process. While we are not responsible for the manufacturer's final claim decisions, we'll support you every step of the way to ensure you get the help you need.
How to File a Warranty Claim
To start a warranty claim, please contact us with the following information:
- Your order number and date of purchase
- The product brand and model
- A description of the issue
- Clear photos or video of the problem (if applicable)
We'll review your information and help you initiate the claim with the manufacturer.
Need Warranty Assistance?
We're available Mon–Fri, 9am–5pm MST and typically respond within one business day.
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
Thank you for choosing Electric Bikes Paradise — we're committed to making sure your products stay protected and your experience is stress-free.
Electric Bikes Paradise
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609, United States
Phone: (888) 433-2731
Welcome Coupon — $20 Off Storewide
Use coupon code WELCOME20 at checkout to get $20 off your first order.
No minimum purchase required. Valid storewide, but some exclusions apply based on manufacturer restrictions.
Brand-Specific and Product-Specific Discounts
Some brands and products offer even deeper discounts than our welcome offer. These may include:
- 5–15% off select brands
- Free shipping on eligible items
- Clearance, bundle, or seasonal deals
To see if a product qualifies, visit the product page — if a coupon is available, it will be shown right there.
This page is updated regularly as new promotions are added.
Special Discounts for Heroes
We're proud to support those who serve with custom discounts for:
- Veterans
- Active Military
- First Responders
To claim yours, email a photo of your valid ID to sales@electricbikesparadise.com, include the items you're interested in, and we'll send you back a custom coupon or invoice tailored to your order.
Price Match Policy
Found the same product for less at another authorized online dealer? We may be able to match the price — as long as the request is submitted and approved before you place your order.
Send us a link or screenshot to sales@electricbikesparadise.com.
See our Price Match Policy for complete details and eligibility requirements.
Excluded Brands and Items
Some brands prohibit discounts or price matching due to manufacturer agreements. Please contact us for the most up-to-date list of excluded brands and items.
This list may change at any time based on manufacturer agreements.
Forgot to Use Your Coupon?
If your order was eligible but you forgot to enter your coupon at checkout — no problem.
Email us at sales@electricbikesparadise.com within 7 days of your purchase and we'll issue you a $20 store credit to use on your next order.
Need Help?
We're here to help with coupon codes, hero discounts, price match requests, and any other product or promo questions. We're available Mon–Fri, 9am–5pm MST and typically respond within one business day.
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
Thanks for shopping at Electric Bikes Paradise — your trusted source for premium electric bikes at competitive value.
Electric Bikes Paradise
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609, United States
Phone: (888) 433-2731
Welcome Coupon – $20 Off Storewide
Use coupon code WELCOME20 at checkout to get $20 off your first order.
No minimum required. Valid storewide, but some exclusions apply based on manufacturer restrictions.
Brand-Specific & Product-Specific Discounts
Some brands and products offer even deeper discounts than our welcome offer. These may include:
- 5–15% off select brands
- Free shipping on eligible items
- Clearance, bundle, or seasonal deals
To see if a product qualifies, visit the product page — if a coupon is available, it will be shown right there.
This page is updated regularly as new promotions are added.
Special Discounts for Heroes
We're proud to support those who serve with custom discounts for:
- Veterans
- Active Military
- First Responders
To claim yours, email a photo of your valid ID to sales@electricbikesparadise.com, include the items you're interested in, and we'll send you back a custom coupon or invoice tailored to your order.
Price Match Policy
Found the same product for less from an authorized dealer? We'll match the price — as long as the request is submitted before you place your order.
Send us a link or screenshot to sales@electricbikesparadise.com.
See our full Price Match Policy for complete details and eligibility requirements.
Excluded Brands & Items
Some brands prohibit discounts or price matching. Please contact us for the most up-to-date list of excluded brands and items.
This list may change at any time based on manufacturer agreements.
Forgot to Use Your Coupon?
If your order was eligible but you forgot to enter your coupon — no problem.
Email us at sales@electricbikesparadise.com and we'll issue you a $20 store credit to use on your next order.
Need Help?
We're here to help with coupon codes, veteran and hero discounts, price matching, and any other product or promo questions. We're available Mon–Fri, 9am–5pm MST and typically respond within one business day.
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
Thanks for shopping at Electric Bikes Paradise — your trusted source for premium electric bikes at unbeatable value.
Electric Bikes Paradise
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609, United States
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
We Are Electric Bike Experts
We are electric bike specialists. We are passionate about the products we sell, whether it's commuter e-bikes, mountain e-bikes, folding e-bikes, fat tire e-bikes, electric trikes, mobility scooters, or e-bike accessories. We are equally passionate about our customers.
Our goal is to be the most customer-centric brand in the electric bike market. Our customers include daily commuters, outdoor adventurers, fitness enthusiasts, and seniors seeking low-impact transportation — all looking to ride further and live better by finding the perfect electric bike that fits their lifestyle and needs.
What Sets Us Apart
Large generic retailers lack the specialized knowledge to answer specific questions on assembly, warranty, and product benefits and features. We know electric bikes inside and out, so we can give you the details and knowledgeable answers to any of the questions you might have.
Our Commitment to You
- World-class customer service
- Free shipping to the contiguous United States (lower 48) on every order
- Every electric bike arrives 95% assembled with minimal setup required
- Competitive factory-direct pricing backed by our Price Match Policy
- Authorized dealer for every brand we carry
- Trusted brand names and full manufacturer warranty support
- 100% secure shopping with PCI-compliant checkout
- Courteous, knowledgeable sales experts
Our Mission: "Ride Further, Live Better"
Our mission is to help you ride further and live better. Electric bikes have allowed daily commuters, outdoor adventurers, and fitness enthusiasts to go further, stay active, and enjoy the ride like never before. We believe electric bikes are revolutionizing the way people travel, exercise, and explore the world around them. With the increasing popularity of electric bikes, there's a perfect ride for everyone.
Worried About Price?
We are an authorized dealer for our suppliers and we ship directly from their warehouses. By cutting out the cost of maintaining a brick-and-mortar store, we pass the savings directly on to you.
We offer fast free shipping to the lower 48, easy returns, personalized customer service, and a PCI-compliant secure checkout.
We understand buying an electric bike is a significant investment, so we want to make the buying process as easy as possible. Place your order today, and if you have any questions, give us a call or send us an email.
Meet the Founder
Electric Bikes Paradise was founded by Trevor Fenner, an e-bike enthusiast who has been riding electric bikes since around 2013.
Trevor was already running an online business selling bicycles when he saw a growing need for a dedicated electric bike retailer — one that offered a wide selection, knowledgeable customer service, and educational resources to help people find the right e-bike for their lifestyle.
In 2019, he launched Electric Bikes Paradise to focus exclusively on electric bikes and the rapidly growing e-mobility category. Today, we remain online-only by design. Operating without a brick-and-mortar storefront allows us to offer our customers competitive factory-direct pricing, faster shipping, and world-class customer service by phone, email, and live chat — all without sacrificing any of the things that made Trevor excited to start this business in the first place.
How We Give Back
We love to give back to our community. We've partnered with PeopleForBikes, a leading non-profit organization dedicated to making bike riding better and more accessible for everyone in the USA.
It's amazing what a difference an electric bike can make in a person's life — from reducing car dependence to improving physical and mental health. Please consider donating to our fundraising campaign for PeopleForBikes. All proceeds go to help people in communities across the USA get access to safe bike infrastructure, get more people riding, and create healthier, more sustainable lives for their families.
Contact Us
You can reach our customer support team Monday through Friday, 9am to 5pm MST.
You can chat live with our customer support team during business hours — just look for the chat button in the lower-right corner of our site.
You can email our customer support team and we will reply within 1–2 hours during regular business hours.
Electric Bikes Paradise
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609, United States
Phone: (888) 433-2731
Email: sales@electricbikesparadise.com
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We hope you enjoy our electric bikes as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.
What our customers say
Real reviews from real customers
Sarah Johnson
Absolutely love my new electric bike! The quality is outstanding and customer service was excellent. Highly recommend!
2 weeks ago
Michael Chen
Best purchase I've made this year. The bike is powerful, comfortable, and the battery life exceeds expectations.
1 month ago
Emily Rodriguez
Great experience from start to finish. Fast shipping and the bike arrived in perfect condition. Couldn't be happier!
3 weeks ago
David Thompson
Very satisfied with my purchase. The bike performs well and the price was competitive. Would buy from here again.
1 week ago
Jessica Martinez
Amazing quality and performance! This bike has transformed my daily commute. The team was super helpful too.
2 months ago
Robert Anderson
Excellent product and service. The bike is well-built and rides smoothly. Delivery was quick and hassle-free.
5 days ago